Taking care of you and your loved ones

About Us

Caring for our customers is at the heart of everything we do. We love what we do and are proud of the service we provide to make a difference to our customer's lives by providing them with independence and security.

We are part of AXA Health and have huge ambitions to grow and enable people to live more happily and healthily in their own homes.

At Taking Care you will feel valued as an employee. We have a unique culture and we want to recruit people who share our values and who can contribute to our continuing growth.

We promote a culture that recognises, develops and rewards talent, each individual within our business is important to us and their contribution to the business success.

Our ambition for growth means we have lots of opportunities to join the team – for you to bring your skills and experience and make a positive impact on how we develop our business.

Take a look at our vacancies below, and come and join an amazing place to work.

The work we do help loved ones remain independent, confident that help is available at the touch of a button, 24 hours a day. Watch this video to learn more about the work we do.

Taking Care of our team

We understand that starting a new job can be daunting. At Taking Care we have a family culture that supports our staff and customers. We are determined to keep this despite our growth – it’s important to us.

Taking Care has solid foundations with over 35 years’ experience and a set of values that run through everything we do.

Personal Alarms for home and garden

The values that guide our business

Excellence

Excellence is the result of always striving to do better – it’s a continuous process.

Respect

Respect others by listening, understanding and appreciating their needs.

Trust

We are honest, ethical and fair. We do what we say we will and don’t make excuses.

One Team

One Team supporting each other and celebrating our successes.

Caring

Caring for our customers is at the heart of everything we do.                                           

Benefits

Our people help us support our most vulnerable customers, and in return we want to support them. We are continually looking at ways we can improve how we look after our people and recognise the great work that they do.

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Privacy Policy

Privacy Policy

  1. OVERVIEW

1.1 This privacy policy makes it clear how we process and protect your personal data. This includes any information that you submit to our online recruitment software and any information gathered on this website.

1.2 By using this site you are agreeing to your data will be held, stored and processed according to the policy detailed below. We comply with the GDPR and as such your data is securely stored and only accessed by relevant and authorised personnel.

1.3 The purpose of the data collection and the type of data requested is decided by the Data Controller. In this instance the Data Controller is Taking Care .

1.4 The Data Controller uses a Data Processor in order to collect, store and securely transfer your data. In this instance your Data Processor is Talos 360 Basecamp, 4 Webster Court, Carina Park, Warrington, WA5 8WD. The Data Protection Officer for Talos 360 can be contacted at: info@talos360.co.uk

  1. DATA SECURITY

2.1 The technology that we use has been designed with your security in mind. Our Data Processor’s servers are based in the UK and they deploy both technological and operational security measures along with internal policies specifically implemented to protect your data.

  1. LEGAL BASIS

3.1 From the latest data protection regulations (GDPR) our legal basis for processing your data will be in the legitimate interest in using the information that you supply to us in order to process your job application and to provide you with information which may be of use.

3.2 The purpose of our data collection is to assess your suitability for the specific job role that you have applied for. We may also use this information to contact you about other similar job opportunities and may also statistically analyse your data.

3.3 We may also need to request and process your data if it is necessary for the performance of a contract or if we have a legal basis for doing so. This may include the data that you need to supply to us in order to satisfy the offer of a term of employment.

3.4 If we require your explicit consent to process any data as specified by GDPR then we will inform you of this consent requirement, and request your explicit “opt-in”, at the point of data entry.

  1. WHAT DATA DO WE COLLECT?

4.1 The personally identifiable information that we identify, store and process on this site is that which is voluntarily provided to us. This includes (but not limited to):

  • Your CV
  • Cover letters
  • Personal information supplied such as your name, email address & phone number
  • Any details you enter into any application form
  • Any answers to questions that correspond with your recruitment preferences
  • Any supporting information that you provide to expand your candidate profile
  1. YOUR DATA ACCESS RIGHTS

5.1 When it comes to your personal data you have the right to:

  • Rectify inaccurate or outdated information
  • Request to move your data (data portability)
  • Object to data processing
  • Withdraw your data consent at any time
  • Be forgotten
  • Ask for a copy of your data via a Subject Access Request (SAR)
  • Lodge a complaint with the UK’s Information Commissioner’s Office (ICO) or other relevant supervisory authority

5.2 If you think that there are any inaccuracies in your data then let us know and we will amend your records. We also provide reasonable access to our visitors for reviewing the data that you have provided to this website. In this instance please contact sar@talos360.co.uk with your request.

5.3 If you’d like to remove the data that you have supplied to us then you can do so by here and we’ll delete your records for you.

5.4 If you’re not happy with the manner in which your data has been processed you can submit a case to our internal complaints procedure by contacting dpo@talos360.co.uk. If you are not satisfied with the outcome of our investigation, you have the right to contact the ICO (http://www.ico.org.uk).

  1. SHARING DATA

6.1 The data that you submit to this site may be:

  • Made available to the Data Controller
  • Made available to the Data Processor
  • Used to communicate with you about your application
  • Used to communicate with you in regards to recruitment
  • Used to supply you with relevant (optional) job alerts
  • Added to a searchable candidate database
  • Analysed for our internal statistics to improve processes

6.2 Sometimes information may be processed on our behalf by relevant third parties; this includes but is not limited to: video interviewing companies, payroll software, and HR software.

6.3 We will not collect your information for unrelated purposes without first requesting your consent.

6.4 In some cases, we may be compelled or permitted by the law, an official authority or regulatory requirements to process your personal information without your consent or knowledge, even after you have exercised your right to withdrawal, to be forgotten, or objected to processing. If this happens, we will only process the limited personal data that we are required to do so under these specific requirements.

  1. LENGTH OF DATA STORAGE

7.1 If there is no activity on your candidate account for 6 months, it will be deactivated. You can also request to withdraw your details at anytime and thereafter your data will be fully anonymised for further protection.

  1. PRIVACY POLICY CHANGES

8.1 Provided that compliance is maintained in regards to the General Data Protection Regulation (EU) 2016/679, we reserve the right to amend and modify this privacy statement for any reason and at any time.

Meet the team

Our people help us support our most vulnerable customers, and in return we want to support them. We are continually looking at ways we can improve how we look after our people and recognise the great work that they do.